Privacy Policy
Last updated: December 9, 2024
1. Introduction
Welcome to Top DigiMedia ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you access our AI marketing and business ecosystem platform (the "Service").
By using our Service, you consent to the data practices described in this policy. If you do not agree with the terms of this Privacy Policy, please do not access the Service.
2. Information We Collect
2.1 Personal Information
We may collect personal information that you voluntarily provide to us when you register for the Service, specifically:
- Identity Data: Name, email address, and profile picture (via authentication providers like Google).
- Billing Data: Payment information, transaction history, and billing address (processed securely by our third-party payment processors).
- Communication Data: Information you provide when contacting support or providing feedback.
2.2 Usage and Technical Data
When you access the Service, we automatically collect certain information about your device and usage, including:
- IP address, browser type, and operating system.
- Pages visited, time spent on pages, and navigation paths.
- Log data and error reports to help us improve system stability.
2.3 User-Generated Content
We process the text, images, and other content you input into our AI tools to generate results. We also store the output content (images, copy, documents) to provide you with history and project management features.
3. How We Use Your Information
We use the collected information for the following purposes:
- Service Delivery: To provide, operate, and maintain our AI marketing tools and features.
- Personalization: To customize your experience and tailor content generation to your preferences.
- Improvement: To analyze usage patterns and improve our AI models and platform performance.
- Communication: To send you updates, security alerts, and support messages.
- Security: To detect and prevent fraudulent or unauthorized activity.
4. Data Sharing and Disclosure
We do not sell your personal information. We may share your information in the following circumstances:
- Service Providers: With trusted third-party vendors who assist us in operating our Service (e.g., cloud hosting, payment processing, AI model providers). These providers are bound by confidentiality agreements.
- Legal Requirements: If required by law or in response to valid requests by public authorities (e.g., a court or a government agency).
- Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
5. Data Security
We implement robust security measures to protect your data, including encryption in transit and at rest, access controls, and regular security audits. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Your Data Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access: The right to request copies of your personal data.
- Rectification: The right to request that we correct any information you believe is inaccurate.
- Deletion: The right to request that we delete your personal data ("Right to be Forgotten").
- Restriction: The right to request that we restrict the processing of your personal data.
To exercise these rights, please contact us at support@topdigimedia.com.
7. Third-Party Links
Our Service may contain links to other websites that are not operated by us. We strictly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date using the email associated with your account.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us via email at support@topdigimedia.com.